Rainbow - [APAC-ANZ] Lost routing from these region to WW – Incident details

All systems operational

[APAC-ANZ] Lost routing from these region to WW

Resolved
Degraded performance
Started 13 days agoLasted 29 minutes

Affected

Asia-Pacific (APAC)

Operational from 12:01 PM to 12:20 PM, Degraded performance from 12:20 PM to 12:30 PM

[APAC] Rainbow Core Services

Operational from 12:01 PM to 12:20 PM, Degraded performance from 12:20 PM to 12:30 PM

[APAC] Rainbow Hub Voice Services

Operational from 12:01 PM to 12:20 PM, Degraded performance from 12:20 PM to 12:30 PM

[APAC] Rainbow Conferencing

Operational from 12:01 PM to 12:20 PM, Degraded performance from 12:20 PM to 12:30 PM

[APAC] Rainbow Media Relays

Operational from 12:01 PM to 12:20 PM, Degraded performance from 12:20 PM to 12:30 PM

Australia-New Zealand (ANZ)

Operational from 12:01 PM to 12:20 PM, Degraded performance from 12:20 PM to 12:30 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.