[DE] Degraded performance - network issue - Incident details - Rainbow

Resolved

Degraded performance

Started 12 months agoAugust 20, 2025Lasted about 7 hoursAugust 20, 20258:55:00 AM4:21:25 PMUTC

Affected

Germany (DE)

[DE] Rainbow Core Services

[DE] Rainbow Conferencing

[DE] Rainbow Media Relays

Updates

Resolved
August 20, 2025 at 4:21:25 PMUTC
Resolved
August 20, 2025 at 4:21:25 PMUTC
IAAS provider issue is now resolved and traffic has been switched back to DE DC. This incident has been resolved.
Monitoring
August 20, 2025 at 12:44:07 PMUTC
Monitoring
August 20, 2025 at 12:44:07 PMUTC
We keep close monitoring with our IaaS provider
Update
August 20, 2025 at 9:10:00 AMUTC
Update
August 20, 2025 at 9:10:00 AMUTC
This incident has been resolved.
Resolved
August 20, 2025 at 8:55:00 AMUTC
Resolved
August 20, 2025 at 8:55:00 AMUTC
DNS switchover has been put in place until provider issue is resolved

Rainbow - [DE] Degraded performance - network issue – Incident details