Rainbow - Degradated performance on API services – Incident details

All systems operational

Degradated performance on API services

Resolved
Operational
Started 11 months agoLasted about 1 hour

Affected

Global (WW)

Partial outage from 3:37 PM to 4:28 PM, Operational from 4:28 PM to 4:53 PM

[WW] Rainbow Hybrid PBX Telephony

Partial outage from 3:37 PM to 4:28 PM, Operational from 4:28 PM to 4:53 PM

Europe & Middle East (EMEA)

Partial outage from 3:37 PM to 4:28 PM, Operational from 4:28 PM to 4:53 PM

[EMEA] Rainbow Core Services

Partial outage from 3:37 PM to 4:28 PM, Operational from 4:28 PM to 4:53 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Systems are back to service, we continue to monitoring.

  • Update
    UTC
    Update

    Impacted services are back to service, proceeded to reconnection

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident and keep you informed.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

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