Intermittent issue with telephony services affecting a few PBXs

Resolved

Degraded performance

Started 7 months agoJanuary 22, 2026Lasted 20 minutesJanuary 22, 20269:20:009:40:00 PMUTC

Affected

Global (WW)

[WW] Rainbow Hybrid PBX Telephony

Updates

Update
January 22, 2026 at 10:09:48 PMUTC
Update
January 22, 2026 at 10:09:48 PMUTC
This incident has been resolved.
Resolved
January 22, 2026 at 9:40:00 PMUTC
Resolved
January 22, 2026 at 9:40:00 PMUTC
This incident has been resolved.
Investigating
January 22, 2026 at 9:20:00 PMUTC
Investigating
January 22, 2026 at 9:20:00 PMUTC
We are currently investigating this incident.

Rainbow - Intermittent issue with telephony services affecting a few PBXs – Incident details