Rainbow - [CALA] Downgrade Pleiade firmware to R400.1.25.04.1763 for LATAM – Incident details

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[CALA] Downgrade Pleiade firmware to R400.1.25.04.1763 for LATAM

ResolvedDegraded performance2 hours 57 minutes

Affected

Caribbean & Latin America (CALA)

Degraded performance from 11:59 AM to 1:47 PM, Operational from 1:47 PM to 2:56 PM

[CALA] Rainbow Hub Voices Services

Degraded performance from 11:59 AM to 1:47 PM, Operational from 1:47 PM to 2:56 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.

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